Terms of service

Welcome to IKREALO. These Terms of Service govern the use of our website and associated services. By accessing and using our services, you agree to comply with these terms. Please read them carefully before making any purchase or using our site.

1. Use of the site

  • By accessing our site, you agree to use our services lawfully and ethically.
  • We reserve the right to refuse service, cancel orders, or block access for users who violate these terms.

2. Account registration

  • When registering on our site, you are responsible for providing accurate and up-to-date information.
  • You are responsible for keeping your account and password confidential, and agree to notify us immediately of any unauthorized use of your account.

3. Purchase process

  • When placing an order, you confirm that the information provided is accurate and complete.
  • We reserve the right to refuse or cancel orders, even after payment confirmation, for reasons such as errors in product information or supply issues.

4. Prices and payments

  • Product prices are subject to change without prior notice.
  • We work to provide accurate pricing information. In the event of an error, we reserve the right to correct it and adjust prices.
  • Payments are processed through secure methods and we respect the privacy of our customers' financial information.

5. Shipping and delivery

  • We work to meet the stated delivery times, but we cannot guarantee exact timing due to external factors.
  • You are responsible for providing an accurate shipping address and agree to cover additional shipping costs caused by incorrect information.

6. Returns and refunds

  • Please see our Refund Policy for detailed information on procedures and terms.

7. Intellectual property

  • All content on our site, including images, text, and logos, is protected by intellectual property rights and may not be used without our consent.

8. Customer-provided content (custom designs)

  • By submitting or uploading images, text, or designs to customize products, the customer represents and warrants that they own the corresponding rights or have sufficient authorization for commercial use.
  • We do not accept orders that include characters, logos, trademarks, or works protected by third-party copyright or trademarks without a license (for example, characters from films, series, comics, anime, or sports brands).
  • IKREALO reserves the right to refuse or cancel, with a refund of the amount paid, any order that in its judgment may infringe third-party intellectual property rights.
  • The customer is solely responsible for any third-party claim arising from the content they provided.

9. Third-party links

  • Some links on our site may direct you to third-party sites. We are not responsible for the accuracy or content of those sites and do not endorse their content.

10. Limitation of liability

  • We are not liable for losses, damages, or expenses resulting from the use of our services, except to the extent required by law.

11. Changes to these terms

  • We reserve the right to modify these Terms of Service at any time. Changes take effect immediately upon posting on the site.

12. Contact

  • If you have questions about these Terms of Service, email us at ikrealo.ia@gmail.com.